Business Messenger

Your customers want to reach your business by text. Let them! Add text to your current office phone number quickly and easily. Does not change your phone service in any way.  Our secure cloud-based platform lets you send and receive texts with your customers from any device:  computer, tablet, or smartphone.

  • Improve customer satisfaction and retention
  • Respond faster, and win more business
  • Improve profitability and growth with text messaging

LiveText

Text-enable your support numbers today. Customers simply text your existing customer support number – your team responds back from their support console. The result? Two-way text conversations. •  Resolve issues quickly •  Drive higher customer satisfaction

In the News

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Contact Centers Integrating MMS “Texting” Into Customer Interactions

Offering customers a way to interact in their channel of choice is the business imperative of the increasingly demanding customer environment. While text and voice-based…

Consumer Experience Report on October 8, 2014
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Is Texting The Next Solution For Retailers To Field Customer Complaints?

In the myriad ways we have to communicate complaints and cheers with retailers, will this be the year that they add SMS texting to theirmore

Forbes on May 2, 2014

Notable

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HeyWire Business Announces Compliance with the FCC’s Rule

HeyWire Business, an enterprise mobile messaging cloud service, announces that it is implementing text-to-911 capabilities for its Business Messenger app to comply with…

Contact Center News on November 1, 2014
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FCC’s text-to-911 mandate – an idea whose time has come

Today, HeyWire Business became the first IP mobile messaging service provider to announce it will implement text-to-911 for all our Business Messenger and…

on October 29, 2014

Twitter @HeyWireBiz

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